FAQs

We offer a comprehensive range of fireplaces at Skyline Hearth and Fire, including gas, wood, pellet, and electric models. Our services encompass sales, installation, and maintenance for all fireplace types and hearth products. We cater to various preferences, from the traditional warmth of wood-burning fireplaces to the modern convenience of gas or electric options, and the eco-friendly efficiency of pellet stoves.

Selecting the ideal fireplace depends on multiple factors such as your home's layout, heating requirements, budget, and personal preferences. Gas fireplaces offer efficiency and low maintenance, wood fireplaces provide a classic ambiance, pellet stoves are environmentally friendly and cost-effective, while electric fireplaces offer versatility and easy installation. We invite you to visit our showroom or contact us for personalized expert advice to help you make the best choice for your home.

Certainly. We specialize in both new fireplace installations and retrofits for homes without existing fireplaces. Our team can discuss various options including vented and vent-free models, electrical or gas line requirements, and design choices to enhance your living space. We manage the entire process from initial design consultation through to professional installation, ensuring a seamless addition to your home.

Upgrading your fireplace can yield numerous benefits, including improved energy efficiency, enhanced safety features, and aesthetic enhancements. Modern fireplace models are designed to be more energy-efficient, potentially reducing your heating costs. They also incorporate advanced safety features for peace of mind. Additionally, contemporary options like electric fireplaces can significantly transform your living space, boosting both comfort and property value. We can assist you in exploring upgrade options tailored to your specific needs and preferences.

The duration of a fireplace installation varies based on the type of fireplace and the complexity of the project. As a general guideline: electric and gas fireplaces typically require one day for installation; wood and pellet stoves may take one to three days, depending on venting and masonry work needed; custom-built fireplace projects can extend from several days to a few weeks, contingent on the specific design and construction requirements.

Indeed, we provide comprehensive chimney inspection and cleaning services. These regular maintenance procedures are crucial for ensuring fireplace safety and efficiency. Our professional team conducts thorough inspections and maintenance to prevent chimney fires and carbon monoxide accumulation. The EPA reports that an estimated 70% of chimney smoke can re-enter your home and neighboring properties, underscoring the importance of regular cleanings and inspections. Regardless of your fireplace type - wood, gas, pellet, or custom - we recommend annual inspections to maintain optimal performance and safety.

If your gas fireplace fails to ignite, you can try these troubleshooting steps: verify that the gas valve is open; ensure the pilot light is lit (if applicable); replace batteries in the remote or wall switch; confirm that the thermostat or wall switch is functioning correctly. If these measures do not resolve the issue, we recommend contacting our professional service team. We offer comprehensive fireplace diagnostics and repairs to restore your system to safe and efficient operation. As your trusted indoor and outdoor fireplace specialists, we're here to assist you when you need support.

We provide maintenance, repair, and troubleshooting services for all fireplace brands and models, regardless of whether we installed them or not. If you're experiencing performance issues, need a cleaning, or want a safety inspection, our experienced technicians are equipped to assist you with any fireplace or wood stove.

Modern gas fireplaces are designed with safety as a priority and are indeed safe when properly installed and maintained. They come equipped with safety features such as oxygen depletion sensors, automatic shut-off valves, and glass safety barriers to prevent accidents. To ensure continued safe operation, we recommend regular inspections and proper ventilation. Our team offers comprehensive safety checks and maintenance services to address any concerns you may have about your gas fireplace.

There are several strategies to enhance your fireplace's efficiency and maximize heat output: consider upgrading to a high-efficiency fireplace insert; install glass doors to minimize heat loss; add a blower or fan system for more effective heat distribution; ensure your chimney is properly sealed and free from drafts; and schedule regular maintenance to maintain peak performance. If you're interested in energy-saving solutions for your fireplace, our team can help you identify the most suitable options for your home.